Technical Support & Infrastructure

AWS and DevOps Support Services in India Server management and cloud infrastructure that stays running at 2 AM

Server setup, AWS infrastructure, cloud migration, and DevOps — done by engineers who SSH in and fix problems, not consultants who schedule calls. Response in under 30 minutes for critical issues.

1-2 d Setup window
<30 min Response SLA
24/7 Monitoring
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What you get, and what changes

We keep the infrastructure running so nobody on your side has to learn how it works. Servers, cloud accounts, deployment pipelines, backups, certificates, and the monitoring that tells us something is wrong before a customer does. Most of the work is invisible and preventative: patching before an exploit lands, watching disk and memory trends, and testing that a backup actually restores, because an untested backup is a rumour. When something does break, an engineer connects and fixes it rather than opening a ticket and offering you a call slot. Everything runs in your own cloud accounts, so you can hand it to another team or bring it in-house whenever you decide to.

Our Technical Support & Infrastructure Services

Server Setup & Configuration

Production-ready in 1-2 days, not weeks

Production-ready Linux servers: OS hardening, firewall rules, SSH key-only access, Nginx/Apache configuration, SSL certificates, PHP/Node.js/Python runtime setup, database installation, and automated backups. No default passwords, no open ports you don't need.

OS hardening
Nginx/Apache
SSL & backups
1-2 day turnaround
Illustration: Server Setup & Configuration
AWS Infrastructure

6-8 services you need, not 200 you don't

EC2 instances (right-sized, not over-provisioned), RDS databases, S3 storage, CloudFront CDN, Route 53 DNS, IAM roles with least-privilege access, VPC networking, and CloudWatch monitoring. Most businesses we audit are overspending by 30-50% on AWS.

EC2 & RDS
S3 & CloudFront
IAM & VPC
Cost optimization
Illustration: AWS Infrastructure
Cloud Migration

Zero-downtime move from any hosting to cloud

Migrate applications, databases, and files from shared hosting or bare metal to modern cloud infrastructure. Pre-migration audit, staging environment setup, data migration with integrity checks, DNS cutover planning, and post-migration monitoring. Typically completed in 2-4 days.

Staged DNS cutover
Data integrity checks
Rollback plan
2-4 day turnaround
Illustration: Cloud Migration
DevOps & CI/CD

Push code, deploy automatically, roll back safely

Proper CI/CD pipelines using GitHub Actions, GitLab CI, or Jenkins: automated testing on every push, staging deployments, one-click production deployments, and rollback capability. Docker containerization and Kubernetes orchestration when scale demands it.

GitHub Actions
Docker & K8s
Auto-deploy
Rollback ready
Illustration: DevOps & CI/CD
Security & Hardening

Firewalls, SSH hardening, incident response

Firewall configuration, SSH hardening, malware cleanup, vulnerability scanning, and security incident response. We isolate breaches, identify attack vectors, clean infections, patch vulnerabilities, and harden against future attacks with post-incident reports.

Firewall config
Malware cleanup
Vulnerability scan
Incident response
Illustration: Security & Hardening
Managed Support

Monitoring that catches it before your customers do

Proactive server monitoring, security patches, OS updates, disk space management, log rotation, backup verification, SSL renewals, and performance tuning. Our managed clients never think about their servers because we're watching them around the clock.

24/7 monitoring
Auto-patching
Backup verification
30-min response
Illustration: Managed Support

Infrastructure That Just Works

We actually fix things

Not 'we'll schedule a call to discuss your infrastructure roadmap.' You call, we SSH in, we fix it. Average response time for critical issues is under 30 minutes.

10+ years of tech experience in production fires

Data center outages, traffic spikes, security breaches, botched migrations — we've dealt with every disaster. Nothing surprises us, and that's who you want handling your servers.

Right-sized, not over-provisioned

AWS has 200+ services. You need 6-8. We cut through the complexity and set up exactly what your application needs, at the right scale.

Zero-downtime migrations

Pre-migration audit, staging setup, data migration with integrity checks, DNS cutover planning, and post-migration monitoring. Nothing goes down during the move.

Month-to-month, no lock-in

Managed support plans are month-to-month with no long-term commitment. We also offer one-time engagements for specific tasks. Stay because the service is good.

It runs in your accounts

Your AWS, your GCP, your domain registrar. We work inside them rather than reselling you access, so you can hand the whole thing to another team whenever you want.

How We Work

01

Audit & Assess

Review current infrastructure, identify risks, bottlenecks, and overspend. Document everything.

02

Plan & Quote

Detailed action plan with fixed pricing. No surprises. You approve before we touch anything.

03

Execute

We do the work — setup, migration, or fix. Typically 1-3 days for most infrastructure tasks.

04

Test & Verify

Load testing, security scan, DNS verification, backup test. Nothing goes live without passing checks.

05

Handover & Document

Complete documentation of what was done, credentials vault, and runbook for your team.

06

Monitor & Support

Ongoing monitoring, alerting, and support. We catch problems before your customers do.

Tools We Use

AWS
Google Cloud
DigitalOcean
Cloudflare
Docker
Kubernetes
Nginx
Ubuntu
Terraform
GitHub Actions
PostgreSQL
Redis

Key Takeaways

Quick summary — everything you need to know about our Technical Support & Infrastructure service

  • Server setup and configuration is scoped to your environment — OS hardening, firewall setup, SSL certificates, backups, and deployment flow are planned after an infrastructure audit.
  • AWS infrastructure management — EC2, RDS, S3, CloudFront, Route 53, IAM, VPC, and CloudWatch. We right-size your AWS stack and typically reduce bills by 30–50%.
  • Cloud migration in 2–4 days — from shared hosting or bare-metal servers to AWS, Google Cloud, or DigitalOcean with zero downtime using staged cutover.
  • Managed server support is scoped by uptime needs and system complexity — proactive monitoring, security patches, OS updates, SSL renewals, and alert response can be combined as required.
  • Free server audit available — we review your current infrastructure, identify security gaps, performance bottlenecks, and overspending areas at no charge.

Common Questions

How fast can you set up a new server?

Most production server setups take 1-2 days. This includes OS installation, security hardening, web server configuration, SSL setup, database installation, runtime environment setup, and automated backups. Complex multi-server architectures may take 2-4 days.

How do you scope AWS setup?

AWS setup depends on architecture depth: compute, database, storage, CDN, IAM, VPC, monitoring, backup, and deployment requirements. We audit the workload first, then recommend a right-sized setup and cost optimization plan.

Can you migrate our website from shared hosting to AWS?

Yes, we do this regularly. The process includes staging environment setup on AWS, full data and database migration with integrity checks, DNS cutover planning, SSL configuration, and post-migration monitoring. Most migrations complete in 2-4 days with zero downtime.

Do you provide 24/7 support?

Our managed support plans include 24/7 monitoring with automated alerting. For critical issues (server down, security breach), we respond within 30 minutes regardless of time. For non-critical issues, our response time is within 4 business hours.

Can you optimize our slow server?

We profile server performance — CPU, memory, disk I/O, network — identify bottlenecks, optimize database queries, configure caching (Redis, Varnish), tune web server settings, and implement CDN if needed. Most performance issues are resolved in 1-2 days.

Start here

Tell us what should happen after someone lands on your site.

That answer is usually enough for us to tell you what it takes, roughly what it costs, and whether we are the right people for it. No deck, no discovery fee — a conversation with the engineer who would do the work.

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